FAQ

FAQ

Explore our frequently asked questions to find quick answers to common queries about our services, policies, and procedures. 

The cost of our services depends on several factors, such as the distance traveled, the type of assistance needed, and the duration of the trip. We encourage you to contact us for a free quote. We can tailor a service package to meet your specific needs and budget.

Our staff are trained to provide basic assistance such as transferring to and from vehicles, help with mobility aids, and ensuring your comfort during your journey. For more complex personal care needs, we can work with you to find a suitable companion or healthcare professional to accompany you.

Absolutely not! We understand that appointments can sometimes run over schedule. Our drivers will wait for you patiently and are happy to adjust their schedule to accommodate your needs. However, to ensure efficient service for all clients, we kindly ask you to inform us as soon as possible of any anticipated delays.

Yes! We offer transportation assistance for a variety of needs, including grocery shopping, attending social events, and visiting family and friends. Our goal is to help you live an independent and fulfilling life.

La Necar provides transportation services to all counties in New Jersey

All our vehicles are equipped with cameras and tracking devices to prioritize member safety.

 

Drivers undergo monthly criminal and drug screenings to ensure they meet safety regulations. They also receive regular training to maintain safe driving practices.

La Necar is a DDD-approved provider of transportation services for individuals with physical and intellectual disabilities.

 

La Necar has vehicles equipped to accommodate members in wheelchairs.

Provision is made for an aide depending on the needs of the member.

Guardians are notified of their member’s transportation schedule through regular updates from the customer service team. These updates include both pickup and drop-off times.

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